Responsible Gambling

Responsible Gaming Policy

At Pin Up, we are committed to promoting responsible gaming and helping our players enjoy betting as a safe and entertaining activity. This policy outlines the tools and resources we provide to prevent gambling-related harm and encourage healthy habits.

Staying in Control

Gambling is a form of entertainment — not a way to make money. If you're concerned about how it may be affecting your life, ask yourself the following questions or visit Gamblers Anonymous for a full self-assessment.

1. Do you feel the need to reduce your gambling?
2. Have others criticized your gambling behavior?
3. Do you feel guilt or regret after gambling?
4. Have you ever gambled to cope with emotional stress?
5. Are you chasing losses?

Answered “yes” more than once? We recommend seeking professional advice or support.

Self-Exclusion

You can voluntarily block access to your account for a fixed period or permanently. Self-exclusion durations include:

1 year
3 years
5 years
10 years
Lifetime

To activate, visit your account settings or email [email protected]. During exclusion, your account is locked and no promotions will be sent.

Cooling-Off Period

This temporary suspension helps you take a short break. Options include:

24 hours
7 days
1 month
3 months

Activate this in your account settings. You can’t reverse the cooling-off once started.

Support & Resources

Need help? These trusted organizations provide free, confidential support:

Protecting Minors

We do not allow individuals under 18 to register or play. We verify age during registration and may request ID at any time. Accounts found to be used by minors will be closed and winnings voided.

Parental control tools:

Helpful Tips for Safer Play

Set deposit limits that match your financial situation.
Don’t chase losses or gamble under stress or intoxication.
Take regular breaks and keep track of your spending.
Never open multiple accounts — this may lead to loss of control.

If you're not meeting our age policy, all winnings will be forfeited and funds refunded or reported as required.

Need Assistance?

Our support team is here to help. Contact us at [email protected] — all queries are confidential.